Automation and efficiency for travel operations
Most operations effort goes into work a system should do: matching statements, issuing documents, loading contracts and fixing supplier feeds. Elkanio automates those and queues only the exceptions for your team.
Manual work grows with volume
Each new supplier means weeks of loading and mapping. Each month means reconciling statements by hand. Each supplier change means an engineer dropping product work to fix a feed. Headcount grows in step with bookings.
Automate the repeatable, escalate the rest
Vector reconciles and documents every booking as it happens. Nexus lets operators load and maintain contracts without developers. Synapse keeps supplier connections working with supervised agents. People see a queue of exceptions, not a pile of bookings.
Each product takes one part of the job.
They share one data model, so a booking, a customer or a supplier record moves between them without integration work.
- 1 Elkanio Synapse Unified travel API Keeps supplier connections working and routes searches to suppliers that answer, without engineers on call. About Synapse
- 2 Elkanio Nexus Supplier extranet Loads and maintains contracted inventory through operators and suppliers, not developers. About Nexus
- 3 Elkanio Vector Finance & accounting Reconciles, documents and posts every booking as it happens, queuing only the exceptions. About Vector
Capabilities that map to the problem.
Touchless reconciliation
BSP and airline statements, LCC and bedbank statements, gateway settlements and sub-agent receipts matched to bookings automatically; only discrepancies reach a person.
Documents on the event
Invoices, credit notes, e-ticket and voucher receipts issued the moment a booking, change or refund happens, in the client’s currency and tax regime.
Supplier payables and posting
Payables tracked with due dates and statements, payments scheduled, and clean general-ledger entries posted to your ERP without re-keying.
Fares and contracts without developers
Operators load negotiated airline fares and hotel, transfer and activity contracts through the interface or bulk upload, and suppliers maintain their own rates and allotments through self-service logins.
Self-healing supplier connections
Schema drift is detected, a mapping patch is proposed, replayed against recorded traffic and promoted with rollback, with engineers informed rather than interrupted.
Exception queues and audit trail
Every automated action is logged and reversible. Exceptions arrive with the evidence attached, so the person resolving them starts with the answer half done.
What changes for your business.
Fewer hands per booking
Documents, matching and posting happen without a person touching the booking; the team handles what needs judgement.
Suppliers live without a project
New contracts are loaded by the people who negotiated them, and new API suppliers arrive through Synapse rather than a build.
Errors caught by the system
Mismatches, missing documents and stale rates are flagged automatically instead of being discovered by a customer.
Start with one product. Add the next when it pays for itself.
Every product runs on the same core, so each phase builds on the last without a migration. The order below is how most customers in this situation sequence it; your plan is agreed in the demo.
- Phase 1
Connect and measure
Bookings flow into Vector from your booking tools or Nucleus; the manual steps they currently need are mapped with your team.
- Phase 2
Automate finance
Reconciliation, documents, tax rules and ERP posting switched on; exceptions routed to named owners.
- Phase 3
Automate supply
Contracts move into Nexus with supplier self-service, and API suppliers move behind Synapse with agentic healing.
Questions about this solution.
What still needs a person?
Exceptions and judgement: an unmatched statement line, a supplier dispute, an approval above a threshold, a refund outside policy. Everything repeatable runs without intervention and is logged.
Do we have to change our accounting system?
No. Vector posts reconciled general-ledger entries to your existing ERP or accounting system and produces the tax reports each market requires.
How safe is agentic self-healing?
Agents are supervised. A proposed mapping patch is replayed against recorded real traffic and only promoted on a full pass, behind a versioned mapping with rollback. Engineers see every change in the audit log.
Where should we start?
Usually with reconciliation and documents in Vector, because the saving is immediate and measurable. Contract loading and supplier automation follow once the finance loop is closed.
Solutions that share products with this one.
Inventory & API connectivity
One integration to every supplier
Travel management companies
Agent desk, corporate self-booking and mid-office
Online travel agencies
Scale search, conversion and ancillaries
Travel businesses running on Elkanio
Ready to take the manual work out of operations?
Bring last month’s BSP file and one supplier contract. We will reconcile the one and load the other during the demo.