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Privacy Policy

Last updated: June 16, 2025

ELKANIO RESEARCH LABS (“we,” “us,” or “our”) operates elkanio.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect information you provide when you visit or interact with our Website, including through web forms and integrated analytics tools (Google Analytics and Microsoft Clarity). By using the Website, you consent to the practices described below.

1. Information We Collect

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1.1 Information You Provide

  • Contact & Inquiry Forms: Name, email address, phone number, company name, job title, and any other details you enter when requesting information or support.

  • Newsletter Sign-Up: Email address and any preferences you select.

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1.2 Automatically Collected Data

  • Usage Data: Pages viewed, time spent on pages, click-paths, referrer URLs, device/browser type, IP address, and timestamps.

  • Cookies & Similar Technologies:

    • Essential Cookies: Required for basic Website functionality (session management, form submission).

    • Performance & Analytics Cookies:

      • Google Analytics gathers anonymized usage statistics to help us understand and improve visitor experience.

      • Microsoft Clarity records user interactions (clicks, scrolls, heatmaps) on an anonymized basis to optimize layout and content.

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2. How We Use Your Information

  • To Respond to Inquiries: Fulfill contact requests, send follow-up emails, and provide the information or support you request.

  • To Send Newsletters & Updates: With your opt-in consent, deliver marketing communications, product updates, and event invitations.

  • To Improve the Website: Analyze usage patterns and heatmaps to enhance navigation, content, and performance.

  • To Ensure Security & Integrity: Monitor for suspicious activity, prevent abuse, and troubleshoot technical issues.

  • To Comply with Legal Obligations: Retain records and cooperate with authorities as required by law.

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3. Legal Basis for Processing (If You Are in the EEA)

  • Consent: For sending marketing emails and setting non-essential cookies.

  • Contract & Pre-Contractual Measures: To respond to your inquiries and perform any services you request.

  • Legitimate Interests: To maintain and improve the Website, protect our rights, and ensure the security of our systems.

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4. Cookies & Opt-Out

  • Managing Cookies: You can control or delete cookies through your browser settings (see allaboutcookies.org for instructions).

  • Analytics Opt-Out:

    • Google Analytics: Install the Google Analytics Opt-out Browser Add-on.

    • Microsoft Clarity: Opt-out via Clarity’s cookie settings panel

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5. Sharing & Disclosure

  • Service Providers: We may share data with trusted third parties who help operate the Website (hosting, email delivery, analytics) under strict data-processing agreements.

  • Legal Compliance: We may disclose information to comply with legal obligations or enforce our Terms of Service.

  • Business Transfers: In connection with a merger, sale, or reorganization, information may be transferred, provided recipients honor the Privacy Policy.

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6. Data Security

We implement reasonable technical and organizational measures to safeguard your information, including:

  • Encryption: HTTPS/TLS for data in transit.

  • Access Controls: Restriction of access to authorized personnel only.

  • Monitoring & Testing: Regular vulnerability scans and security reviews.

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7. Data Retention

  • Contact & Inquiry Data: Retained for as long as needed to fulfill your request and for up to 3 years thereafter to manage follow-up or compliance.

  • Analytics Data: Aggregated usage data stored for up to 24 months, then purged or anonymized.

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8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access or Portability: Request a copy of your personal data.

  • Correction or Deletion: Update or delete inaccurate or unnecessary information.

  • Restriction or Objection: Limit or object to our processing activities.

  • Withdraw Consent: For marketing communications and non-essential cookies (without affecting the lawfulness of prior processing).

To exercise these rights, please contact us as specified below.

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9. International Transfers

Your information may be processed in countries outside your own, including the United States. When data is transferred internationally, we rely on appropriate safeguards such as Standard Contractual Clauses or Adequacy Decisions to ensure continued protection.

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10. Children’s Privacy

Our Website is not directed to individuals under 16. We do not knowingly collect personal data from children. If we learn we have inadvertently collected such data, we will delete it promptly.

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11. Changes to This Privacy Policy

We may update this policy at any time. When changes are material, we will notify you via a banner on the Website or by email (if you have opted in). The “Last updated” date at the top reflects the most recent revision.

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12. Contact Us

If you have questions or wish to exercise your rights, please contact:

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​ELKANIO RESEARCH LABS
Email: hello@elkanio.com
Address: First Floor, Thrive Space, beside Roms n Raks, Chittethukara, Kochi, Kerala 682037

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Thank you for visiting our Website and entrusting us with your information. We are committed to protecting your privacy.

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